OMMAPOS Blog - Metrc

March 25th Update

3/25/2021 4:48:42 PM +00:00

OMMPOS Delivery Support

Today OMMPOS received a new METRC API giving us Delivery Permission. We have posted an update that includes our OMMPOS Delivery BETA. You will find this new feature on the Sales screen.

Change to Wireless Printing

We have changed the way Wireless Printing labels are formatted. Now, you can format wireless labels the way that you like and include any additional required information.

New Reports

We have added new multi-store reports, new budtender reports and restored the Adjustments report. We plan to add a few more reports in coming days. 

Please give me a call with any questions and have a great weekend!

Thank you,

Raja Afrika
Marijuana Software, LLC
(971) 276 - 3371

Tags : Oregon Members Featured Metrc Delivery Reports Update

OMMPOS March 16th Update

3/16/2021 12:29:23 PM +00:00

Yesterday Metrc performed an update that broke the API functionality of OMMPOS, causing issues with retrieving package information and updating METRC admin information. We were able to provide a patch for this issue and uploaded our update to regular OMMPOS this morning. We will upload the patch to OMMPOS Private Clouds and State customers this evening and schedule appointments for Stand Alone Backup Server customers. 

We were not provided with advanced notice of yesterday's breaking changes and responded as fast as possible to provide a fix and restore functionality. We worked through the night and were able to restore full functionality to everything except the Metrc Sales Reconciliation Tool. This past METRC update removes access to key sales transaction data that we need to reconcile daily sales. We will be reaching out to Metrc asking them to restore the sales transaction data that we need for daily sales reconciliation and we encourage you to do the same. 

Please call me with any questions.

Thank you,

Raja Afrika
Marijuana Software, LLC

(971) 276 - 3371

Tags : Oregon Members Metrc Update

Metrc Update Causing Package Issues

3/15/2021 10:01:16 AM +00:00

update 3/16/21 3:16 AM: We updated regular OMMPOS this morning. Yesterday Metrc posted an update that caused breaking changes. We updated OMMPOS to account for these changes. We will be updating Private Clouds end of day Tuesday 3/16/21. Backup server customers please contact me to schedule an upgrade appointment. - Raja

METRC launched it's scheduled update this morning mentioned in metrc memo #90.  This update appears to be interrupting people's ability to import new packages. If you encounter this issue please give METRC a call and let them know. 

We are postponing our planned update until this Friday 3/19/21 to avoid any conflict with this METRC update. Please give me a call with any questions.

Thank you,

Raja Afrika
Marijuana Software, LLC
(971) 276 - 3371

Tags : Oregon Members Metrc Update

Notice from METRC on Outages and Scheduled Updates

7/15/2020 10:22:38 AM +00:00

Over the past few months, the Metrc system has been experiencing sporadic system

performance issues in some states. We recognize that these issues in some cases have grown

more frequent, causing longer load times and error messages then optimal. We

have determined two primary causes behind these issues:

1) Increasingly frequent API calls by third-party integrators. In certain instances, misuse of

the API can cause a slowdown for other users, effectively clogging Metrc with

unnecessary data requests.

 

2) Large amount of active data in licensee accounts. Active sales receipt, package and

transfer data sets have grown quite large in some states. As these data sets become

larger, day to day functions can be impacted as the system has to work through large

portions of data that is no longer being used. In some cases, users have several years of

data contained in their respective accounts that is no longer being used, but is part of

their active data sets.

 

Starting July 20, Metrc will begin a series of system updates and production releases to enhance

our software and make the system faster and easier to use. See below for a summary and brief

timeline of these enhancements.

 

Production Release (7/20)

The upcoming production release is currently in our final testing stages and is primarily focused

on fixes. We release API Bulletin 69 that details the API impacts in the 7/20 release. If the

bulletin was missed by a vendor, please reach out to api-info@metrc.com.

 

System Maintenance (7/21)

Metrc will be conducting system maintenance in preparation for the upcoming rate limiting and

data optimization efforts. This required maintenance may impact system performance

between 8 to 11 AM CT in all Metrc instances. We encourage vendors to avoid any type of

synchronization/reconciliation jobs during that window. We do not expect Metrc to be 

Metrc API Bulletin unavailable during that window, and if you experience any issues, please reach out to apiinfo@metrc.com.

 

Rate Limiting (tentatively scheduled for the last week of July)

We will also be implementing an API best practice known as rate limiting later this month. Rate

limiting caps the number of API calls a third-party integrator can make in a given amount of

time to ensure all integrators are given an equal playing field and no single user or company

being able to overwhelm the system.

 

Data Optimization (tentatively scheduled for the first week of August)

We will begin moving historical data – data that is finalized or finished – to separate locations to

further optimize system performance. Once the optimization is complete, system users and

vendors will still be able to access that data within the UI and API. Users will still be able to unfinalize or un-finish data if necessary.

 

In order to maximize the benefits of data optimization, users are encouraged to finalize or finish

sales receipts and packages that are no longer active. Metrc has provided users the ability to

finalize sales, finish both packages and harvests. If you have any questions or need help with

this process, please reach out to api-info@metrc.com.

 

We will send additional communications about these enhancements and of any impacts they

may have on daily operations over the coming weeks.

If you have questions about this bulletin, please contact Metrc support at api-info@metrc.com.

Tags : Oregon Montana Members Metrc Outages Updates

METRC Issue

7/8/2020 4:36:49 PM +00:00

Update: 7/9/2020 The METRC synch and upload issue has been restored by Metrc. If you continue to experience any issues uploading sales or refreshing packages please let us know. - Raja

We are receiving reports that METRC sales uploads and METRC package refreshing are not working properly. We are receiving reports of duplicate METRC uploads posts and errors when trying to refresh METRC packages. This appears to be due to an issue occurring with METRC. Please give your METRC support rep a call to report this issue. We will post more details as they become available. Please give me a call with any questions.

Thank you,

Raja Afrika (971) 276 - 3371

Tags : Oregon Montana Members Metrc Outage

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